May 2017 Newsletter

Happy Mother’s Day to all of you hardworking Moms out there!  Show your mom just how much you appreciate her this Mother’s Day, Sunday, May 14th!

Eastex Telephone business offices will be closed Monday, May 29, 2017 in observance of Memorial Day! Take time to remember those who served!

Eastex Telephone would like to say congratulations to all 2017 graduates!!

 

To view the full May 2017 newsletter click HERE.

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“Can you Hear Me” SCAM ALERT!

Per the Federal Communications Commission, please read the following in regards to the scam alert.

CONSUMER ALERT: ‘CAN YOU HEAR ME’ SCAMS

Phone Fraudsters Recording Consumers’ Voice Responses

 

WASHINGTON, March 27, 2017The Federal Communications Commission is alerting consumers to be on the lookout for scam callers seeking to get victims to say the word “yes” during a call and later use a recording of the response to authorize unwanted charges on the victim’s utility or credit card account. According to complaints the FCC has received and public news reports, the fraudulent callers impersonate representatives from organizations that provide a service and may be familiar to the person receiving the call, such as a mortgage lender or utility, to establish a legitimate reason for trying to reach the consumer.

 

The scam begins when a consumer answers a call and the person at the end of the line asks, “Can you hear me?”  The caller then records the consumer’s “Yes” response and thus obtains a voice signature.  This signature can later be used by the scammers to pretend to be the consumer and authorize fraudulent charges via telephone.

 

If you receive this type of call, immediately hang up.  If you have already responded to this type of call, review all of your statements such as those from your bank, credit card lender, or telephone company for unauthorized charges.  If you notice unauthorized charges on these and other types of statements, you have likely been a victim of “cramming”.

 

Anyone who believes they have been targeted by this scam should immediately report the incident to the Better Business Bureau’s Scam Tracker and to the FCC Consumer Help Center.

 

Consumers should always be on alert for telephone scams.  The following tips can help ward off unwanted calls and scams:

 

  • Don’t answer calls from unknown numbers. Let them go to voicemail.
  • If you answer and the caller (often a recording) asks you to hit a button to stop receiving calls, just hang up. Scammers often use these tricks to identify, and then target, live respondents.
  • If you receive a scam call, write down the number and file a complaint with the FCC so we can help identify and take appropriate action to help consumers targeted by illegal callers.
  • Ask your phone service provider if it offers a robocall blocking service. If not, encourage your provider to offer one.  You can also visit the FCC’s website for information and resources on available robocall blocking tools to help reduce unwanted calls.
  • Consider registering all of your telephone numbers in the National Do Not Call Registry.

 

As the Agency that implements and enforces the Telephone Consumer Protection Act, the FCC reviews all consumer complaints.  The Agency will continue, when appropriate, to issue consumer alerts based on those complaints and other public information related to possible scams and frauds in hopes of informing and empowering consumers..

 

Consumer Complaints:

Online: https://consumercomplaints.fcc.gov

Phone: (888) 225-5322

TTY: (888) 835-5322

Videophone: 1-844-432-2275

 

Media Contact:

Will Wiquist, (202) 418-0509

will.wiquist@fcc.gov

 

Office of Media Relations: (202) 418-0500

TTY: (888) 835-5322

Twitter: @FCC

www.fcc.gov/office-media-relations

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January 2017 Newsletter

HAPPY NEW YEAR!

WE ARE CONTINUALLY STRIVING TO MEET THE NEEDS OF OUR CUSTOMERS. WITH THAT BEING SAID, WE NOW OFFER NETWORK SOLUTIONS & SERVICES!

CONTACT US TODAY ON HOW TO BETTER HELP SERVE YOU!

 

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December 2016 Newsletter

Happy Holidays From your Eastex Telephone Family!

We will be closed Friday, December 23rd, and Monday, December 26, 2016 for the Christmas Holiday as well as, Monday, January 2, 2017 for the New Year.

During this holiday season, sign up and receive a FREE connection fee on voicemail, caller ID, and several others! Contact your local office today.

Click HERE to view the full December 2016 Newsletter

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November 2016 Newsletter

+November Updates+

  • November 6th – Daylight savings time ends at 2am
  • November 8th – Election Day! Go Vote!!
  • November 11th – Veterans Day! – Let’s remember and thank those who served!
  • November 12th – Henderson, TX hosts the 28th Annual Heritage Syrup Festival!

Eastex offices will be closing at noon on November 23rd, and will be closed the 24th and 25th for the Thanksgiving Holiday.

Click HERE to view the newsletter!

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October 2016 Newsletter

Fall is in the air East Texas!

We are still offering amazing specials on our bundle packages!  If you have not heard about them, give us a call!

Have a safe and happy halloween!!

 

Click HERE to view the October Newsletter

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June Newsletter 2016

Happy Father’s Day, June 19th, to all of you important Dads out there!

10 Reasons why your landline is important!

 • Provides security in an emergency with reliable 911 communication. • Works even during an electrical outage.

• Peace of mind for family and friends to reach you. (When a cell phone has no signal.) • Never drops a call.

• Provides unlimited local calling. • Gives you superior sound quality and clarity. • Provides you with a directory listing.

• Can’t be hacked. • Eliminates the need to charge batteries. • Gives you access to Internet Service.

 

Click here for the June 2016 Newsletter!

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