Telephone – Services and Calling Features


Basic ServicesResidenceBusinessDescription
New Telephone Service *$44.00$44.00One Time Charge - Connect basic, single line telephone service. Includes a $10 Eastex Telephone Cooperative membership fee if you are not already a member.
Take over Existing
Telephone Service *
$22.00$22.00One Time Charge - Take over a residence/business with telephone service and retain the existing service without interruption. Cost includes a $10 Eastex Telephone Cooperative membership fee if you are not already a member.
Inside Wiring/Jack Installation$103.00$103.00One Time Charge - Cost of the first wire/jack installation. Additional wiring/jack installations during the same visit will cost $65 each.
Teen Ring Service$4.00n/aMonthly Rate - Provides an additional residential number to a residence to enable customers to identify calls to their home without installing a second line.
Directory Name Change$8.00$8.00One Time Charge - Directory name change only. (Does not cover the billing/membership name being changed.)
Changes to existing telephone service may require a service order charge.
* Monthly Rates for telephone service vary based on type of service and your choice of calling features.

 
Custom Calling ServicesResidenceBusinessDescription
Call Forwarding$1.00$1.50Monthly Rate - Transfer incoming calls to another number of your choice.
Call Forwarding
- Remote Access
$1.50$2.50Monthly Rate - Activate call forwarding from a remote location. Touch-tone only.
Call Forwarding
- Busy
$1.50$1.75Monthly Rate - Enables an incoming call to be automatically directed to a predetermined alternate telephone number if a busy signal is encountered.
Call Forwarding
- No Answer
$1.50$1.75Monthly Rate - Enables an incoming call to be automatically directed to a predetermined alternate telephone number if the call is not answered after a specified number of rings.
Call Forwarding
- No Answer/Busy
$1.75$2.00Monthly Rate - Enables an incoming call to be automatically directed to a predetermined alternate telephone number if the call is not answered after a specified number of rings or encounters a busy signal.
Call Waiting$1.00$1.50Monthly Rate - If you have an incoming call while you\'re already on the line, the Call Waiting feature will alert you. You may then put the first party on hold while you catch your second call.
Cancel Call Waiting$1.00$1.50Monthly Rate - If you have call waiting and are going to make a call that you do not wish to be interrupted you may subscribe to this feature to block the call waiting tones on a per call basis.
Speed Calling 8$1.00$1.50Monthly Rate - Store up to 8 of your most frequently dialed numbers just by dialing a one-digit code. This includes long distance direct dialed numbers.
Speed Calling 30$1.50$2.50Monthly Rate - Store up to 30 of your most frequently dialed numbers just by dialing a two-digit code. This includes long distance direct dialed numbers.
Three Way Calling$1.50$2.50Monthly Rate - Turn an everyday two-way phone call into a three-way conversation.
Custom Feature Discount$0.25 Credit$0.50 CreditMonthly Discount - Discount rate for each additional feature. Requires 2 or more Custom Calling services.
Changes to existing telephone service may require a service order charge.
 
Enhanced Custom CallingResidenceBusinessDescription
Selective Call Rejection$2.00$3.00Monthly Rate - Permits a subscriber to block an incoming call and/or calls from a maximum of eight (8) specified telephone numbers and functions as a screening service.
Automatic Recall$3.00$4.00Monthly Rate - Automatically redial the telephone number of the most recently completed unblocked incoming local call or call attempt.
Automatic Callback$2.00$4.00Monthly Rate - Automatically redial the last telephone number dialed. This applies regardless of whether or not the original call was answered.
Selective Distinctive Ring$2.50$3.00Monthly Rate - Preselect a maximum of eight (8) telephone numbers that can be given a distinctive ring or Call Waiting tone for priority calls.
Selective Call Forwarding$2.00$2.65Monthly Rate - Preselect a maximum of eight (8) telephone numbers to be forwarded to a designated number.
Selective Call Acceptance$2.00$3.00Monthly Rate - Preselect a maximum of eight (8) telephone numbers from which calls will be accepted.
Enhanced Custom Feature Discount$0.25 Credit$0.50 CreditMonthly Discount - Discount rate for each additional feature. Requires 2 or more Enhanced Custom Calling services.
Changes to existing telephone service may require a service order charge.
 
Usage Sensitive ServicesResidenceBusinessDescription
Automatic Recall,
per activation
$0.50$0.50Per Activation - Automatically redial the telephone number of the most recently completed unblocked incoming local call or call attempt.
Automatic Callback,
per activation
$0.50$0.50Per Activation - Automatically redial the last telephone number dialed. This applies regardless of whether or not the original call was answered.
Customer Originated Trace,
per successful activation
$10.00$10.00Per Activation - Initiate a trace of the last completed incoming call immediately after the call is terminated.
Changes to existing telephone service may require a service order charge.
 
Caller ID ServicesResidenceBusinessDescription
Caller ID$6.50$9.00Monthly Rate - Caller ID (Calling Name and Number Delivery) will allow you to see the name and number of the incoming call.
Calling Number Delivery$4.95$7.50Monthly Rate - Calling Number Delivery allows you to see the calling number on incoming calls.
Calling Name Delivery$4.95$7.50Monthly Rate - Allows you to identify the calling party by displaying the caller's name before the call is answered.
Call Waiting/Caller ID$1.00$1.50Monthly Rate - This feature will alert you and display the second caller's identification when your line is already in use with another call.
Anonymous Call Rejection$1.00

$0.50*

$1.00

$0.50*

Monthly Rate - Allows you to automatically reject calls where the caller has intentionally blocked the calling name/number display information. You will not be notified when or how many calls have been rejected.

* Anonymous Call Rejection monthly rate is $0.50 when you also subscribe to Caller ID
Changes to existing telephone service may require a service order charge.