Telephone – Services and Calling Features


Basic Services Residence Business Description
New Telephone Service * $44.00 $44.00 One Time Charge – Connect basic, single line telephone service. Includes a $10 Eastex Telephone Cooperative membership fee if you are not already a member.
Take over Existing
Telephone Service *
$22.00 $22.00 One Time Charge – Take over a residence/business with telephone service and retain the existing service without interruption. Cost includes a $10 Eastex Telephone Cooperative membership fee if you are not already a member.
Inside Wiring/Jack Installation $103.00 $103.00 One Time Charge – Cost of the first wire/jack installation. Additional wiring/jack installations during the same visit will cost $65 each.
Teen Ring Service $4.00 n/a Monthly Rate – Provides an additional residential number to a residence to enable customers to identify calls to their home without installing a second line.
Directory Name Change $8.00 $8.00 One Time Charge – Directory name change only. (Does not cover the billing/membership name being changed.)

Changes to existing telephone service may require a service order charge.
* Monthly Rates for telephone service vary based on type of service and your choice of calling features.



 

Custom Calling Services Residence Business Description
Call Forwarding $1.00 $1.50 Monthly Rate – Transfer incoming calls to another number of your choice.
Call Forwarding
– Remote Access
$1.50 $2.50 Monthly Rate – Activate call forwarding from a remote location. Touch-tone only.
Call Forwarding
– Busy
$1.50 $1.75 Monthly Rate – Enables an incoming call to be automatically directed to a predetermined alternate telephone number if a busy signal is encountered.
Call Forwarding
– No Answer
$1.50 $1.75 Monthly Rate – Enables an incoming call to be automatically directed to a predetermined alternate telephone number if the call is not answered after a specified number of rings.
Call Forwarding
– No Answer/Busy
$1.75 $2.00 Monthly Rate – Enables an incoming call to be automatically directed to a predetermined alternate telephone number if the call is not answered after a specified number of rings or encounters a busy signal.
Call Waiting $1.00 $1.50 Monthly Rate – If you have an incoming call while you\’re already on the line, the Call Waiting feature will alert you. You may then put the first party on hold while you catch your second call.
Cancel Call Waiting $1.00 $1.50 Monthly Rate – If you have call waiting and are going to make a call that you do not wish to be interrupted you may subscribe to this feature to block the call waiting tones on a per call basis.
Speed Calling 8 $1.00 $1.50 Monthly Rate – Store up to 8 of your most frequently dialed numbers just by dialing a one-digit code. This includes long distance direct dialed numbers.
Speed Calling 30 $1.50 $2.50 Monthly Rate – Store up to 30 of your most frequently dialed numbers just by dialing a two-digit code. This includes long distance direct dialed numbers.
Three Way Calling $1.50 $2.50 Monthly Rate – Turn an everyday two-way phone call into a three-way conversation.
Custom Feature Discount $0.25 Credit $0.50 Credit Monthly Discount – Discount rate for each additional feature. Requires 2 or more Custom Calling services.

Changes to existing telephone service may require a service order charge.


 

Enhanced Custom Calling Residence Business Description
Selective Call Rejection $2.00 $3.00 Monthly Rate – Permits a subscriber to block an incoming call and/or calls from a maximum of eight (8) specified telephone numbers and functions as a screening service.
Automatic Recall $3.00 $4.00 Monthly Rate – Automatically redial the telephone number of the most recently completed unblocked incoming local call or call attempt.
Automatic Callback $2.00 $4.00 Monthly Rate – Automatically redial the last telephone number dialed. This applies regardless of whether or not the original call was answered.
Selective Distinctive Ring $2.50 $3.00 Monthly Rate – Preselect a maximum of eight (8) telephone numbers that can be given a distinctive ring or Call Waiting tone for priority calls.
Selective Call Forwarding $2.00 $2.65 Monthly Rate – Preselect a maximum of eight (8) telephone numbers to be forwarded to a designated number.
Selective Call Acceptance $2.00 $3.00 Monthly Rate – Preselect a maximum of eight (8) telephone numbers from which calls will be accepted.
Enhanced Custom Feature Discount $0.25 Credit $0.50 Credit Monthly Discount – Discount rate for each additional feature. Requires 2 or more Enhanced Custom Calling services.

Changes to existing telephone service may require a service order charge.


 

Usage Sensitive Services Residence Business Description
Automatic Recall,
per activation
$0.50 $0.50 Per Activation – Automatically redial the telephone number of the most recently completed unblocked incoming local call or call attempt.
Automatic Callback,
per activation
$0.50 $0.50 Per Activation – Automatically redial the last telephone number dialed. This applies regardless of whether or not the original call was answered.
Customer Originated Trace,
per successful activation
$10.00 $10.00 Per Activation – Initiate a trace of the last completed incoming call immediately after the call is terminated.

Changes to existing telephone service may require a service order charge.


 

Caller ID Services Residence Business Description
Caller ID $6.50 $9.00 Monthly Rate – Caller ID (Calling Name and Number Delivery) will allow you to see the name and number of the incoming call.
Calling Number Delivery $4.95 $7.50 Monthly Rate – Calling Number Delivery allows you to see the calling number on incoming calls.
Calling Name Delivery $4.95 $7.50 Monthly Rate – Allows you to identify the calling party by displaying the caller’s name before the call is answered.
Call Waiting/Caller ID $1.00 $1.50 Monthly Rate – This feature will alert you and display the second caller’s identification when your line is already in use with another call.
Anonymous Call Rejection $1.00

$0.50*

$1.00

$0.50*

Monthly Rate – Allows you to automatically reject calls where the caller has intentionally blocked the calling name/number display information. You will not be notified when or how many calls have been rejected.

* Anonymous Call Rejection monthly rate is $0.50 when you also subscribe to Caller ID

Changes to existing telephone service may require a service order charge.