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- Additional customer paperwork may be required for new accounts
- Your benefit will not begin until you have been successfully enrolled in the ACP program through the National Lifeline Accountability Database, a federally administered database that is required for program use
- Enrollment errors and rejections are common due to many reasons beyond the control of Eastex Net and its employees
- Benefits are not prorated and will typically be credited to the customer’s account in the first full month following successful enrollment in the program
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