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3.1 Service Points
3.1.A The Company provides originating Service from domestic points in the United States to domestic points identified in these Rates, Terms and Conditions.
3.1.B The Company provides originating Service from domestic points in the United States to international points identified in these Rates, Terms and Conditions.
3.2 Measurements
3.2.A Time-of-Day Rate Period
Time-of-Day Rate Periods may be reflected in the rates found in Sections 4 and 5, herein.
3.2.B Availability of Service The Service is available at the rates listed in Sections 4 and 5, through subscription to any of the long distance service offerings available from the Company.
3.2.C Holiday Rates
Certain calling plans may apply holiday rates during the following officially recognized holidays, as noted in Sections 4 and 5, herein. In such cases, Evenings Rates will be applicable during all hours, except for hours when a lower rate (i.e., Night/Weekend) is applicable.
Memorial Day*
Thanksgiving Day Independence Day**
Christmas Day**
Martin Luther King Day*
Columbus Day*
Presidents' Day*
Veterans' Day**
Labor Day
New Years**
* Applies to Federally observed day only.
** When this holiday falls on a Sunday, the Holiday calling rate applies to calls placed on the following Monday. When this holiday falls on a Saturday, the Holiday calling rate applies to calls placed on the preceding Friday.
3.3 Timing of Calls
3.3.A Unless otherwise indicated in these Rates, Terms and Conditions, domestic calls are timed by the Company in 6 second increments All international calls are timed in 60 second increments. "Ring-busy" and "ring-no-answer" calls will not knowingly be charged to the Customer and if charged in error, will be credited by the Company to the Customer. Timing begins at the "starting event" and ends at the "terminating event," unless otherwise specified. Time between the starting event and the terminating event is the call duration. The minimum call duration for a completed domestic or international call is 60 seconds, unless otherwise specified.
3.3.B The starting event occurs when the Company's terminal experiences an "Incoming Signaling Protocol Successful," i.e., upon the seizure of an inbound trunk.
3.3.C The terminating event occurs when the Company's terminal receives a signal from the Local Exchange Carrier that either the calling party or the called party has hung up.
3.3.D There shall be no charge for unanswered calls. Upon receiving reasonable and adequate notice of billing from a Customer for any such call, the Company may issue a credit in an amount equal to the charge for the call. Calls which are in progress longer than one minute will be presumed to have been answered.
3.3.E Domestic Long Distance Service rates are quoted in terms of initial and additional minutes. The initial minute is the first minute or any fraction thereof after connection is made. The additional minute is each minute or any fraction thereof after the initial minute.
3.3.F The time of day at the calling party rate center determines what Time-of-Day rate period applies.
3.4 Computation of Distance
3.4.A Applicable calls are rated on the basis of airline mileage locations of the caller and the called party, regardless of the call's routing.
3.4.B Airline mileage is obtained by using the "V" and "H" coordinates assigned to each point. To determine the airline distance between any two cities, the airline mileage is determined as follows:
3.4.B.1 Obtain the "V" and "H" coordinates for each city.
3.4.B.2 Obtain the difference between the "V" coordinates of each of the cities. Obtain the difference between the "H" coordinates.
3.4.B.3 Square each difference obtained in step 2, above.
3.4.B.4 Add the square of the "V" difference and the "H" difference obtained in step 3, above.
3.4.B.5 Divide the number obtained in step 4 by 10. Round to the next higher whole number if any fraction is obtained.
3.4.B.6 Obtain the square root of the whole number obtained in step 5 above. Round to the next higher whole number if any fraction is obtained. This is the airline mileage.
3.5 Method of Applying Rates
3.5.A Interstate Long Distance Services
3.5.A.1 Calls that begin in one rate period and terminate in another will be billed at the rate applicable for each respective minute of the call.
3.5.A.2 Unless specified otherwise in these Rates, Terms and Conditions, the duration of each call for billing purposes will be rounded off to the nearest higher 6 second increment, after the initial 60 second minimum duration.
3.5.B International Long Distance Services
3.5.B.1.Calls that begin in one rate period and terminate in another will be billed for the entire call duration at the rate applicable at the commencement of the call.
3.5.B.2 Unless specified otherwise in these Rates, Terms and Conditions, calls will be billed in 60 second increments, with a minimum sixty (60) second duration.
3.6 Promotional Discounts
The Company may from time to time offer promotional discounts. Such discounts will be for a specified period of time, will not exceed published rates, and will be offered to all qualifying Customers.
3.7 Direct Dialed Long Distance Services
3.7.A Direct Dialed Long Distance Services are measured use, full time services utilizing interstate and international communications facilities. When appropriate access arrangements exist, these switched services are available on a presubscription (Equal Access) basis. Otherwise, where available, the Services require that a Customer access the Company's network via an alternative access code arrangement such as "950-XXXX" plus the Customer's security code, a toll-free "1-800" telephone number with the Customer's security code, or via "1-0-1-XXXX" code with Customer security code.
3.7.B Depending upon the service option chosen by the Customer, the charges for the use of such interstate or international communications facilities may be based upon the time of day, the total minutes of use and/or the distance of each call.
3.7.C All Customers shall be charged the rates identified in Sections 4 and 5. Where the customer chooses an option with a monthly recurring charge in addition to a per minute rate, the customer shall only be billed one monthly recurring charge, and not a separate intrastate and interstate monthly recurring charge. Such monthly charge will be assessed appropriate state and federal taxes, fees and surcharges based on the percentage of the charge allocated to each jurisdiction by the Company.
3.7.D Domestic points include all 50 states and all U.S. territories and possessions as defined in the Communications Act of 1934, and as amended by the Telecommunications Act of 1996, and as further defined by the Federal Communications Commission in their orders.
3.8 Service
800 Service is a one-way inbound service originating on feature group facilities provided by the Company and terminating on a regular telephone line. The Customer is responsible for payment of all charges associated with such terminating calls rather than the calling party.
3.9 Directory Assistance Service
The Company will provide Directory Assistance Service for the convenience of its customers in obtaining telephone numbers in the domestic United States and international points as specified in Section 5. All customers shall be charged the rates identified in Sections 4 and 5.
3.10 Calling Card Service
Calling Card Service permits Customers which have arranged for a Company-issued calling card to make calling card calls throughout the domestic United States, and to international points through the use of a specific "1-800" telephone number provided by the Company. The rates for this service are provided for in Sections 4 and 5 herein.
3.11 Payphone Origination Charge
3.11.A The Company will assess a per call charge on all interstate and international calls that originate from a pay telephone when such calls are placed to toll-free numbers, with a credit or calling card, or are billed to a third party.
3.11.B This charge is in addition to standard usage charges and any applicable service charges and surcharges associated with the Company’s service.
3.11.C Pay telephones include coin-operated and coin-less phones owned by local telephone companies, independent companies, privately owned payphones, and other interexchange carriers.
3.11.D The Payphone Origination Charge applies to the initial completed call and any reoriginated call (i.e., accessing fresh dial tone or redirecting the call).
3.11.E Whenever possible, the Payphone Origination Charge will appear on the same invoice containing the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Payphone Origination Charge may be billed on a subsequent invoice after the Company has obtained information from a carrier that an originating station is an eligible pay telephone.
3.11.F The Payphone Origination Charge shall be billed at the rates identified in Section 4.6.
3.12 Block of Minutes
3.12.A The company offers Blocks of Minutes that provide qualifying residential or business customers a prescribed number of direct dialed outbound long distance minutes of use (intrastate and interstate) on a flat-rate basis, twenty-four hours a day, seven days a week. Customers must dial 1 plus the area code, if applicable, and the terminating number to complete a call utilizing this service. The plans are outlined in Section 4.7.
3.12.B Eligible customers must pre-subscribe to Eastex Long Distance for both intrastate and interstate long distance and must receive local exchange service from Eastex Telephone Cooperative, Inc.
3.12.C Special calling plans exclude the following: calls to 900 numbers, directory assistance, calling cards, operator services, international calling and toll-free calling services.
3.12.D Rates for Blocks of Minutes are outlined in Section 4.7, following. Purchased minutes are valid for the standard billing month and unused minutes may not be carried over into the next billing month. Rates listed are for intrastate and interstate minutes of use combined. Therefore, subscribers will only be billed one tariffed monthly charge for a block of minutes; not a separate interstate and intrastate charge. Such monthly charge will be assessed appropriate state and federal taxes, fees and surcharges based on the percentage of the charge allocated to each jurisdiction by the Company.
3.12.E For customers who order Blocks of Minutes during the middle of a billing cycle, Blocks of Minutes will not be pro-rated. If a customer orders a Block of Minutes in the middle of the billing cycle, the Block of Minutes will be retroactively billed to the first day of the current billing cycle, and any current toll minutes of use will be considered minutes used out of the Block of Minutes purchased. For example, if a customer orders a Block of 100 Minutes on the 15th of the month, and has already accumulated 65 minutes of toll usage for that month, the 65 minutes will be deducted from the Block of 100 Minutes, leaving the customer 35 minutes of use left in the Block of 100 Minutes for the current billing cycle.
3.12.F Blocks of Minutes subscribers may receive promotional discounts or a credit towards the monthly recurring charge when they also subscribe to eligible local service packages from Eastex Telephone Cooperative, Inc.
3.13 Casual Dialing
3.13.A The company will permit casual dialing
3.13.B All customers shall be charged the rates identified in Section 4.8