Eastex Terms & Conditions

• We may update this policy periodically. Any changes will be communicated via email, text, or posted on our website. Continued use of the service after updates constitutes your acceptance of the revised policy.

• You may not misuse the service, including (but not limited to):

• • Attempting to interfere with, disrupt, or compromise system integrity or security.

• • Using the service to harass, abuse, or threaten others.

• • Permitting unauthorized persons to access or use the service on your behalf.

You agree that these terms govern your use of COMPANY’s text and email alert services. For any matters not explicitly addressed herein, applicable laws and regulations will apply. These terms, and your relationship with COMPANY under them, shall be governed by the laws of the State of Texas, without regard to its conflict of laws principles. By using the alerts, you consent to the exclusive jurisdiction of the state and federal courts located in Texas for any disputes arising out of or relating to these terms or the alerts.

To the maximum extent permitted by applicable law, you hereby agree that company shall not be liable for any direct, indirect, consequential, special, incidental, punitive, or any other damages, even if company has been advised of the possibility of such damage or loss, arising or resulting from or in any way relating to your use or receipt of or failure to receive text alerts. Other than as required under applicable consumer protection law, under no circumstance will company, its parents, subsidiaries, affiliates, agents or licensors be liable for any loss or damage caused by the use of or reliance on information obtained through the alerts. The service is provided “as is,” “with all faults,” and “as available.” Company and its parents, subsidiaries, affiliates, agents or licensors cannot and do not warrant the accuracy, completeness, usefulness, timeliness, noninfringement, merchantability or fitness for a particular purpose of the information available through the service, nor do they guarantee that the service will be error-free, or continuously available, or free of viruses or other harmful components. Furthermore, company shall not be liable for the acts or omissions of third parties, including but not limited to delays in the transmission of messages due to circumstances out of Company’s control.

For additional information regarding COMPANY’s use of your information, please see our Privacy Notice. You acknowledge and agree that text messaging is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of text messages will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of text messaging, including expressing your desire to not receive them.

COMPANY Alerts use wireless service provider networks to deliver SMS and/or MMS (text) service; however, COMPANY does not operate the wireless networks. COMPANY is not liable for the availability (or lack thereof) of wireless network coverage, the failure of the wireless networks to complete a transaction, deliver an Alert or message, or otherwise interfere with the timeliness or transmission of SMS and/or MMS or the Alerts. COMPANY disclaims any responsibility for any wireless service used to access the Alerts. COMPANY Alerts are available to customers based in the United States. Customer understands and acknowledges that Alerts are not intended to be accessed from outside of the United States. In addition, because COMPANY does not operate or control the wireless networks used to access the Alerts, we cannot guarantee the privacy or security of wireless data transmissions. Please check with your wireless service provider for information about its privacy and security practices. COMPANY is not responsible for incomplete, lost, late, or misdirected messages, including (but not limited to) undelivered messages resulting from any form of filtering by your mobile carrier or service provider. COMPANY also makes no representations or warranties whatsoever regarding text alerts. The services are provided on an “as is” and “as available” basis. COMPANY and its subsidiaries, affiliates, officers, agents, employees, partners, and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. COMPANY, its subsidiaries, affiliates, officers, agents, employees, partners, and licensors make no warranty that (a) the services will meet your requirements; (b) the services will be uninterrupted, timely, secure, or error-free; or (c) the results that may be obtained from the use of the services will be accurate or reliable.

COMPANY reserves the right to change these terms or cancel the text alerts at any time. Please check the Eastex Telephone Cooperative, Inc. Eastex Connect Terms and Conditions on a regular basis for changes. Your continued use and acceptance of text alerts after changes are posted will mean that you accept the terms as modified by the posted changes.

The following carriers are currently supported by COMPANY’s text alert service: AT&T, Alaska (ACS Wireless), Alltel Wireless, Appalachian Wireless, Bluegrass Cellular, Boost Mobile, C Spire Wireless, Carolina West Wireless, Cellcom, Cellone Nation, Cellular One of East Central Illinois, Charlton Valley Cellular, Chat Mobility, Cincinnati Bell, Coral Wireless, Cricket (Leap Wireless), Cross (d/b/a Sprocket), DTC Wireless, Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State Cellular, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, iWireless, Leaco, MetroPCS, Mosaic, Nemont/Sagebrush, NTELOS, Nex-Tech Wireless, Nextel Communications, Northwest Missouri Cellular, Panhandle Wireless, Peoples Wireless, Pine Cellular, Pioneer, Plateau Wireless, Revol Wireless, Rina-Custer, Rina-All West, Rina-Cambridge Telecom Coop, Rina-Eagle Valley Comm, Rina Farmers Mutual Telephone Co, Rina—Nucla Nutria Telephone Co, Rina-Silver Star, Rina-South Central Comm, Rina-Syringa, Rina-UBET, Rina-Manti, South Canaan/Cellular One of NEPA, Sprint PCS Wireless, T-Mobile, Thumb Cellular, US Cellular, Union Wireless, United Wireless, Verizon Wireless, Viaero Wireless, Virgin Mobile, and West Central Wireless (WCC).

Message frequency will be at least monthly, but ultimately depends on the type of alerts sent to your mobile phone, the manner in which you conduct account activities, as well as the number of planned or unplanned maintenance events scheduled in your area. Customers can typically expect 3 to 5 messages per month from COMPANY Alerts.

COMPANY does not charge to send you text alerts. However, depending on the plan you subscribe to with your wireless carrier, message and data rates may be applied by your mobile carrier. Check with your wireless phone carrier for your plan details.