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Recent News
Affordable Connectivity Program Ending
The Federal Communications Commission (FCC) has announced that the Affordable Connectivity Program (ACP) is ending. The last fully funded month of the ACP discount is April 2024. However, to reduce the financial hardship on ACP participants, Eastex will fully fund the ACP discount for one additional month, through bills issued May 1, 2024. Click to read more.
Important Information About the Affordable Connectivity Program
The Federal Communications Commission (FCC) has announced the Affordable Connectivity Program (ACP) will soon be ending due to program funds being nearly depleted. Click to read more.
New ACP enrollments or transfers will not be accepted after 5 p.m. CT, February 7, 2024.
About This Program
- The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that helps low-income households pay for internet service and connected devices.
What Else Do I Need to Know?
The ACP is a federal government benefit program operated by the FCC
If it ends, or when a household is no longer eligible, customers will be subject to Eastex’s regular rates, terms and conditions
Please contact our business offices if you have questions:
For more information:
- Visit the FCC’s website
- We also encourage you to read all bill notices
- Follow us on our social media for ACP announcements
- Facebook newsfeed @eastexcoop
- Twitter feed @EastexTelephone
- Additional customer paperwork may be required for new accounts
- Your benefit will not begin until you have been successfully enrolled in the ACP program through the National Lifeline Accountability Database, a federally administered database that is required for program use
- Enrollment errors and rejections are common due to many reasons beyond the control of Eastex Net and its employees
- Benefits are not prorated and will typically be credited to the customer’s account in the first full month following successful enrollment in the program