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Eastex Connect Kicks Off New Text Alerts

Connection Magazine

Get Your Account Information by Text

You text with friends and family to stay in touch. Your doctor’s office sends a text to remind you of an upcoming appointment. It is an easy way to communicate. Now, you can have the same experience with Eastex.

With Eastex Connect, you can request and receive important account information via text messages and have that information stored in your text history for quick reference. This convenient service is free to use, works with any mobile phone, and helps you stay informed.

Worried That Eastex Will Send a Bunch of Texts Each Month or Sell Your Information?

You can expect three to five text messages each month to remind you about your balance, payment due date or any upcoming appointments. Eastex is committed to protecting you and your account and will never sell or share your information.

Do You Have To Use This Service?

Under Eastex’s Terms and Conditions, customers agree to accept text messages. However, you can opt out at any time.

It really is that easy. Complete details are available on the Text Alerts page.

Keyword Reference Guide

The following keywords can be texted at any time to (800) 232-7839.

  • HELP—Text HELP to receive available keywords to access your account information and a link to more information.
  • STOP—Text STOP to stop receiving text alerts to your mobile phone.
  • ACCT—Text ACCT to receive your account number.
  • BAL—Text BAL to receive your current balance due and the due date.
  • PAY—Text PAY to check the most recent payment posted to your account and when it was posted.
  • APPT—Text APPT to receive scheduled appointment information.