January – 2022 – Eastex Telephone

Happy New Year!

Did you add any new gadgets to your household at Christmas?

Make sure you’re up to date on the latest and greatest speed options. Contact your local office for help on which package is right for you!

Eastex Scholarship Information

Scholarship information and applications will be available from the business offices in Henderson, Livingston and Waskom on January 3, 2022. Completed scholarship applications must be returned to Eastex Telephone no later than March 1, 2022. The applicant must be a high school senior and a member of the immediate family of an active member and reside within an Eastex Telephone Cooperative, Inc. exchange as of January 1 of the year of application. An active member is defined as a subscriber receiving local service/dial tone from an Eastex Telephone Cooperative, Inc. exchange excluding employees, directors, and their dependents.

Available: (1st business day after the holiday)

The Season of Giving!

This month, if you sign up for Eastex Telephone’s Paperless Billing, we will give you a one-time $5 bill credit. To sign up, you may contact your local office or visit the e-care portal.

Your Rights as a Customer

A detailed article of your rights as a customer is provided in the Eastex Telephone Cooperative, Inc. telephone directory. Some of the items covered are rates and services, resolution of billing disputes, alternative payment plans, and your right to a supervisory review by the Cooperative and/or to file a complaint with the Public Utility Commission of Texas. Also listed are business office hours, addresses and telephone numbers, locations where information may be obtained, and where bills may be paid. A notice of non-discrimination is included. This information is printed in English and Spanish.

We encourage you to read the information contained in your telephone directory and to contact your local business office concerning any problems or questions.

This information is provided to you pursuant to part 26.31 of the Public Utility Commission of Texas’ Substantive Rules.